Terms of Service
Last Updated: November 14, 2026 · Effective Immediately
1. Acceptance of Terms
By downloading, accessing, or using the Hiylora mobile applications or web platforms (collectively, the "Service"), you enter into a legally binding agreement with Hiylora ("we", "us", or "our").
If you do not agree to every provision of these Terms of Service, do not access or use Hiylora.
2. Strict Eligibility & Age Requirement
Minimum Age Requirement: 18+ Years Old
You must be at least 18 years of age to create an account or use Hiylora. By creating an account, you represent and warrant that you are at least 18 years old and legally competent to enter into this contract. Creating an account using false age credentials is a material breach of these terms.
3. Account Registration & Phone Verification
To use Hiylora, you register using a valid mobile phone number verified via Firebase SMS One-Time Password (OTP). You agree to:
- Provide accurate, current, and complete profile information.
- Maintain only one active personal account on Hiylora.
- Keep your login credentials and device authentication secure.
- Never transfer, sell, or loan your account to another individual.
4. Community Standards & Prohibited Conduct
Hiylora is engineered for respectful, consensual, and authentic relationships. We maintain zero tolerance for abuse. You agree that you will NOT:
Harassment & Hate Speech
Bully, stalk, intimidate, harass, defame, or promote hate speech based on race, religion, gender, sexual orientation, disability, or nationality.
Non-Consensual Explicit Media
Transmit, send, or display unsolicited sexually explicit, pornographic, violent, or non-consensual images or messages.
Commercial Solicitation & Financial Scams
Solicit money, sell products/services, promote cryptocurrency schemes, escort services, or advertise external commercial links.
Impersonation & Catfishing
Impersonate any person or entity, or use photos that do not belong to you or misrepresent your true identity.
5. In-App Purchases, Subscriptions & Renewals
Hiylora offers optional premium tier memberships (such as Hiylora Spark Gold and Platinum) granting features including Unlimited Likes, Rewinds, Incognito Mode, and See Who Liked You.
- Billing: Payments are processed through the Google Play Store, Apple App Store, or authorized payment gateways (e.g. Razorpay).
- Auto-Renewal: Subscriptions automatically renew unless cancelled at least 24 hours prior to the end of the current billing cycle via your store account settings.
- Refunds: All purchases are governed by the refund policies of Google Play or Apple App Store.
6. Safety, Reporting & Account Termination
Hiylora reserves the right, at its sole discretion, to investigate and terminate your account without refund if you violate these Terms of Service, engage in unlawful activities, or receive substantiated harassment reports.
You can report any user directly inside the app chat or profile screen, or email safety@hiylora.com.
7. Limitation of Liability & Disclaimers
HIYLORA PROVIDES THE SERVICE ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE DO NOT WARRANT UNINTERRUPTED OR ERROR-FREE SERVICE, NOR DO WE CONDUCT FORMAL CRIMINAL BACKGROUND CHECKS ON ALL USERS. YOU ARE SOLELY RESPONSIBLE FOR YOUR INTERACTIONS WITH OTHER MEMBERS, BOTH ONLINE AND IN PERSON. ALWAYS PRACTICE SAFE DATING HABITS.
8. Contact Information
Legal Contact: legal@hiylora.com
Support Contact: support@hiylora.com
Application Website: https://hiylora.vercel.app